Business Analyst / Data Strategist

Turning Raw Data Into Decisions.

A Business Analyst obsessed with the space between messy operational data and clean, confident decisions that move organisations forward.

Available for 6-month internship

(About) — The Manifesto

Three principles
that guide every
engagement.

01 — The Philosophy

Every organisation already holds the answers it seeks — buried inside its data. My work is the excavation. I translate ambiguity into structured questions, and questions into measurable outcomes.

02 — The Method

Bridging the gap between business and engineering, I map processes, define requirements, and model the metrics that actually move the needle. No vanity dashboards — only decisions that compound.

03 — The Impact

Across fintech and operations at Mastercard and Deliveroo, I've helped teams recover SLAs from 72% to 96%, build 10+ real-time dashboards, and synthesise 5K+ records into executive-ready insights.

Years Experience

500+

Dashboards Built

5K+

Records Analysed Daily

96%

SLA Recovered

(Projects) — Selected Work

Projects

Projects where analysis translated directly into measurable business outcomes.

Analytics / Python

Customer Segmentation & RFM Analysis

Segmented 500K+ retail customers using Python and R with RFM framework to identify high-value segments and retention opportunities. Results visualised in an interactive Power BI dashboard.

Python R Power BI RFM Framework

500K+ customers segmented

Retail / Forecasting

Sales Performance Analysis & Forecasting

Analysed retail sales data using Python and R (ARIMA forecasting), building an interactive Power BI dashboard and Excel scenario planner to identify revenue opportunities and optimise forecasting accuracy.

Python ARIMA Power BI Excel

Optimised forecasting accuracy

(Skills) — The Toolkit

Skills

Analytics & BI

SQL / Python / R

Advanced querying, pandas, statistical modelling, and automation across large datasets.

Visualisation

Power BI / Tableau

Executive-grade decision dashboards and real-time KPI tracking for operational teams.

Platforms

Salesforce / Excel

CRM analytics, SLA reporting, and advanced Excel modelling with scenario planners.

Process

Agile / Scrum

Scrum ceremonies, 3-week sprint cycles, and Jira-based delivery across cross-functional teams.

Core Competency

Requirements Engineering

BRDs, functional specs, user stories, and acceptance criteria leaving zero room for interpretation.

Communication

Data Storytelling

Translating complex analysis into executive narratives that drive organisational change and buy-in.

(Experience) — The Journey

The Journey

Aug 2022 — Mar 2023

Analyst

Teleperformance — Mastercard Fintech Account

Owned end-to-end performance reporting for B2B Mastercard fintech client using Salesforce CRM and Excel, maintaining SLA targets above 90%.
Led cross-functional coordination to deliver SLA recovery from 72% to 96% within ramp-up period.
Built and maintained real-time Power BI and Excel performance dashboards for team managers and client stakeholders.

Oct 2020 — Apr 2022

Business Insights Analyst

TaskUS — Deliveroo Operations

Delivered weekly and monthly analytics reporting for Deliveroo operations using SQL and Power BI, presenting directly to clients in quarterly business reviews.
Built and maintained monthly 10+ interactive Power BI dashboards tracking operational KPIs and customer experience metrics.
Synthesised 5K+ operational datasets into executive-ready insights using SQL, Salesforce and Power BI.
Applied Agile/Scrum methodology across 3-week sprint cycles ensuring iterative, on-time delivery.

(Education) — Academic Background

Education

Oct 2024 — Apr 2026

MSc Business Analytics

NEOMA Business School — Grande École, France

Specialising in advanced analytics, data-driven decision making, and business strategy at one of France's leading Grande Écoles. Open to 6-month end-of-study internship across France and Benelux.

2018 — 2021

Bachelor of Commerce

Astral College, India

Foundation in business, commerce, and analytical thinking.